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General Gleam Clean
General home cleaning to keep your property fresh, hygienic and spotless.
Service Description
General Gleam Clean Discover the General Gleam Clean by Gleam Team Limited, the ideal service for keeping your home fresh, tidy, and well maintained. This reliable basic clean is perfect for regular upkeep and light cleaning, helping you enjoy a cleaner, healthier, and more relaxing home environment. A clean home can have a positive effect on both the mind and body, creating a space that feels calm, refreshed, and inviting. Our friendly team uses eco-friendly, pet-safe products, quality equipment including trusted Shark brands, and detailed Quality Control Checklists to help make sure nothing is missed. Gleam Team Limited is also covered by £5M public liability insurance, giving you extra peace of mind when booking with us. Your clean can include dusting, hoovering, mopping, kitchen surface wipe-downs, touch-point cleaning, and standard bathroom cleaning. We aim to provide the same cleaners where possible for consistency, reliability, and a more personal service. Duration times may vary depending on the condition of the property. If we feel any extra work is required, we will always inform you first and only continue with your approval. We also offer a 24-hour fix-it policy. If something is not quite right, let us know within 24 hours and we will do our best to put it right. For the Dream Clean, book the Gleam Team you can trust.
Cancellation Policy
1. Booking Confirmation All bookings are confirmed once the appointment is scheduled through our website or agreed directly with the Gleam Team. Clients will receive a confirmation message with the appointment date, time, and service details. 2. Access to Property Clients must ensure safe and reasonable access to the property at the agreed time. If we are unable to gain entry within 15 minutes of arrival, the appointment may be cancelled and treated as a late cancellation. 3. Cancellation Policy We understand plans change. • 24 hours notice or more – No charge • Less than 24 hours notice – 50% of service cost may apply • Same day cancellation or no access – Full service charge may apply This helps us protect our team's schedule and travel time. 4. Rescheduling Appointments can be rescheduled with at least 24 hours notice without penalty. We will always try to accommodate changes where possible. 5. Pricing & Payment All prices shown on the website are starting prices and may vary depending on property size, condition, and additional services. Payment methods accepted: • Bank transfer • Card • Cash (by prior agreement) Payment is due on the day of service unless otherwise agreed. 6. Travel Fees Properties located outside our standard service area may incur a small travel fee. This will always be confirmed before booking. 7. Satisfaction Guarantee If you are not completely satisfied with any part of the clean, please notify us within 24 hours and we will return to address the issue where possible. Our goal is simple: “For a Dream Clean, Trust The Gleam Team.” 8. Health & Safety For the safety of our team and clients: • Pets should be secured if necessary • Hazardous materials should be disclosed • Safe working conditions must be provided
Contact Details
07346809242
cleaning@gleamteam.limited
4th floor, 14 Museum Pl, Cardiff CF10 3BH, UK